I've owned quite a few hot tubs, and decided to buy a bullfrog! I love it! It's by far the best hot tub I've ever owned. Customer service was excellent. If your looking for a hot tub, you should definitely go here. Best place in Charlottesville. Thank you again, Envirosmarte. I will be sending friends your way.

This will be a bit long, but its necessary for understanding.I have a Bull Frog spa. I moved about a year ago and the spa didn't work after being set up at our new home. I purchased the spa in Florida and moved to New Jersey. I contacted a local Bull Frog authorized dealer for service. Let's just say they charged me a lot and did nothing and leave it at that. The spa sat for almost a year as we settled in. I recently searched on line for a highly rated authorized dealer and found Enviro Smarte In Charlottesville Va.I called a week ago and spoke to Richard, the owner. I explained my problem and he helped me narrow down the issue and I ordered a new PC board. The board arrived promptly and i installed it myself. Spa now worked partially and I couldn't figure out what was wrong after many hours of trying. I called Enviro Smarte again and got a young man named Bobby on the phone. Well the stars were all aligned for me because I have never had such a helpful and knowledgeable experience with a technician in my 75 years on this earth!! Bobby spent an hour on the phone with me going over every aspect of MY installation and found the problem. The spa now works as it should. To say Bobby was extremely patient and knowledgeable doesn't do him justice. I f there were a higher rating than five stars I would gladly give it. Now here is the cherry on top. There was NO CHARGE for all his time. Who does that anymore? They now have another loyal customer. Thank You Bobby.

Envirosmarte has a sixteen year track record of Platinum customer service with us and Richard (the owner) is the most knowledgeable spa person in America

We have purchased two different hot tubs from Envirosmart Hot Tub and Swimspa in Charlottesville on two separate occasions. Richard the owner has been super to work with over the years. The delivery and setup is always very smooth and professional. I highly recommend this company as they continue to provide support even after the purchase of their spas.

Ashley and Bobby certainly know their stuff! Richard has a great crew. They are knowledgeable, professional, prompt with responses to all your spa needs. Just ask Bobby about chemistry and he will explain it in a way that is understandable and relatable! And if you have any questions, Ashley responds immediately with an answer for you. We are very pleased with the level of customer service from this dynamic duo! Thank you! We love our spa too! Highly recommend!

I had a very positive experience with EnviroSmarte. Richard was fantastic to work with - he’s extremely responsive and he was able to coordinate a very tricky delivery with a crane. Bobby, Ashley, and the delivery crew were very professional and on time. There were some pandemic-related delays in the hot tub industry and EnviroSmarte kept me updated on the tub delivery date. My tub is awesome. I highly recommend anyone considering a hot tub to give EnviroSmarte a try.