I had a very positive experience with EnviroSmarte. Richard was fantastic to work with - he’s extremely responsive and he was able to coordinate a very tricky delivery with a crane. Bobby, Ashley, and the delivery crew were very professional and on time. There were some pandemic-related delays in the hot tub industry and EnviroSmarte kept me updated on the tub delivery date. My tub is awesome. I highly recommend anyone considering a hot tub to give EnviroSmarte a try.

We recently had our bullfrog hot tub delivered. Richard was very informative in helping us choose the spa that was right for us. He explained all of our options and did not pressure us to decide on the spot. Bobby snd Ashley we’re fabulous to Work with. We had several glitches with the spa and they responded immediately and fixed the problems. They are extremely knowledgeable and great to work with !!! I would definitely recommend them if you are looking to purchase a spa!!

Ashley and Bobby certainly know their stuff! Richard has a great crew. They are knowledgeable, professional, prompt with responses to all your spa needs. Just ask Bobby about chemistry and he will explain it in a way that is understandable and relatable! And if you have any questions, Ashley responds immediately with an answer for you. We are very pleased with the level of customer service from this dynamic duo! Thank you! We love our spa too! Highly recommend!

Thank you Richard and team! Waited a long time to add our spa to our new home. The entire process to purchase was educational and exciting. Fine job and we would highly recommend.

This will be a bit long, but its necessary for understanding.I have a Bull Frog spa. I moved about a year ago and the spa didn't work after being set up at our new home. I purchased the spa in Florida and moved to New Jersey. I contacted a local Bull Frog authorized dealer for service. Let's just say they charged me a lot and did nothing and leave it at that. The spa sat for almost a year as we settled in. I recently searched on line for a highly rated authorized dealer and found Enviro Smarte In Charlottesville Va.I called a week ago and spoke to Richard, the owner. I explained my problem and he helped me narrow down the issue and I ordered a new PC board. The board arrived promptly and i installed it myself. Spa now worked partially and I couldn't figure out what was wrong after many hours of trying. I called Enviro Smarte again and got a young man named Bobby on the phone. Well the stars were all aligned for me because I have never had such a helpful and knowledgeable experience with a technician in my 75 years on this earth!! Bobby spent an hour on the phone with me going over every aspect of MY installation and found the problem. The spa now works as it should. To say Bobby was extremely patient and knowledgeable doesn't do him justice. I f there were a higher rating than five stars I would gladly give it. Now here is the cherry on top. There was NO CHARGE for all his time. Who does that anymore? They now have another loyal customer. Thank You Bobby.

I've owned quite a few hot tubs, and decided to buy a bullfrog! I love it! It's by far the best hot tub I've ever owned. Customer service was excellent. If your looking for a hot tub, you should definitely go here. Best place in Charlottesville. Thank you again, Envirosmarte. I will be sending friends your way.